'FDC accepts CEA cards for film screenings only. As a charity and a not for profit organisation we regret that due to financial constraints we are unable to offer any other concessions for satellite screenings and live events. As with bookings for wheelchair spaces those for CEA card holders cannot be made online. Please contact the Box Office for further information'
 
 

Online Box Office - Patronbase

We are pleased to confirm that the Festival Drayton Centre is now offering customers the option to book their tickets with a new box office system for most cinema, live event or satellite screenings.

This is a significant step forward for the Centre and brings us in line with other venues. We do however appreciate that many of you will still wish to book by phone or speak to someone in person and so our Box Office team will continue to offer the same excellent service they have always provided.

The new online system will allow you to book your tickets at any time of the day, and to access Friends prices if applicable. In addition those of you who are Friends will be able to renew your subscription online, and gift vouchers will also be available to buy and redeem against your ticket purchases.

When booking tickets either online or through the box office, you will be asked whether or not you would like to make a donation to the Centre. Being entirely self-funded we are hoping this will provide us with additional income but it is entirely optional.

The new programme will incur significant additional costs for the Centre and so the decision has been taken to make a £2 charge per online booking (not per ticket) and  to charge if customers would like their tickets posting to them.

By Phone

Instantly by debit/credit card over the phone on 01630 654444

In Person

At our Box Office, Frogmore Road, Market Drayton, TF9 3AX. Please see below for location, map and box office opening times.

Gift Vouchers

Gift vouchers can be bought from the Box Office team or online. The vouchers are available to any value and can be redeemed, online, over the phone or in person quoting the Voucher ID, against a Festival Drayton Centre live event, film and satellite screening. Please note vouchers are not accepted for Amdrams or private hire events. A credit balance will be held for any outstanding amount.

To buy a gift voucher online go to any event (via the What's On tab) and click through using the Book Now button. This will take you to the screen where vouchers can be purchased.

Seating Plan

Please click here to download the Festival Drayton Centre Seating Plan.

Refunds

We regret we are unable to refund tickets unless the event is cancelled.

Wheelchair Access

Festival Drayton Centre has full wheelchair access to all areas. The Auditorium can accommodate two wheelchairs on a regular basis, with the ability to provide more with prior notice.

Hearing Aids

Wi-fi headsets and neck loops are available to amplify sound for the hard of hearing. Please request their use at the time of booking.

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Terms and conditions of sale
Seats cannot be reserved without payment and all tickets are non-refundable except in the event of a cancelled performance/screening. Ticket exchange will only be offered for another performance of the same event subject to availability and without financial detriment to the Centre.

Tickets may be returned to the Box Office for resale for sold out live performances only. We will offer to resell your tickets but there is no guarantee and there will be a £4.00 brokering fee for this service. Please note this service is not offered for tickets purchased for the Market Drayton Amateur Operatic and Dramatic Society performances.

Latecomers will not be admitted until the interval or a suitable break in the performance, and alternative seats may need to be occupied. 

The Festival Drayton Centre reserves the right to make changes, alterations and cancellations to any event, at any time.

For terms and conditions of the sale of tickets, gift vouchers and memberships please click the button below:

TERMS & CONDITIONS (PDF)

Company Information

The company name is Festival Drayton Centre Trading Ltd. and the Company Registration number 5775718.